Our hospital has no medical interpreters available. Those who require interpretation services are asked to please bring an interpreter with you.
General Internal Medicine, Gastroenterology, Plastic and Reconstructive Surgery, Pediatrics, Neonatology, Obstetrics, Otorhinolaryngology - Head & Neck Surgery, Dermatology, Emergency and Critial Care Medicine
*Same-day appointments may not be available depending on reservation status.
Departments requiring a referral letter and appointment from a medical institution
Diabetes & Endocrinology, Rheumatology, Hematology, Cardiovascular Medicine, Neurology & Stroke Treatment, Pulmonary Medicine, Nephrology & Renal Failure, Digestive Surgery, Hepato-Biliary-Pancreatic Surgery, Breast Surgery, Pediatric Surgery, Thoracic Surgery, Cardiovascular Surgery, Orthopedic, Neurosurgery, Gynecology, Ophthalmology, Urology, Psychosomatic Medicine, Oral Surgery
Departments that do not perform outpatient care
Infectious Disease, Radiodiagnosis, Radiation therapy, Anesthesiology, Health Promotion, Pathology, Rehabilitation Medicine, Palliative Medicine, Clinical Oncology
What to bring when foreign nationals visit our hospital for the first time
Residence card or passport
Outpatient Care Process
First-Time Patients: Those visiting our hospital for the first time (those without a Patient Registration Card)
|Closed||Saturdays, Sundays, national holidays, year-end and New Year holidays (Dec. 29-Jan. 3), foundation anniversary days (May 1, Nov. 20)|
Request Regarding Referral Letters
The Ministry of Health, Labour and Welfare is making efforts to promote patient-centered community healthcare by clarifying the division of roles according to the functions of medical institutions and by promoting cooperation between medical institutions. In keeping with these efforts, our hospital is further promoting mutual division of roles and cooperation through discussions with local medical associations and other organizations. For this reason, we ask all first-time patients to bring a letter of referral from their regular physician.
Patients with No Referral Letter
First-time patients are asked to bring a referral letter from a hospital, clinic, or other medical institution if at all possible. Please note that those who do not have a letter of referral will be charged a separate fee for medical care not covered by insurance (7,700 yen) for their first visit.
Additional Fee for Patients Without Referral for their first visit
This is a fee for expenses not covered by medical insurance charged separately from the first-time visit fees when a patient receives medical care for the first time at a regional medical care support hospital with 200 or more beds without a referral letter (medical information form). (Medical and dental services are handled separately.) Additionally, you will be required to pay if you had received medical care previously but had not continued treatment.
Patients not required to pay the Additional Fee for Patients Without Referral
- Those with a referral letter (medical information form) from another medical institution.
(Not including results of comprehensive medical examinations and health checkups)
- Those receiving emergency care or other situations when a letter cannot be obtained (transported by ambulance, etc.)
- Those receiving public subsidies for specific diseases or disabilities, etc.
- Those eligible for medical aid under the Public Assistance Act
*Medical and dental care are treated separately in terms of health insurance, so the Additional Fee for Patients Without Referral applies to both medical and dental care.
Visiting Our Hospital for the First Time
1. First-Time Visit Reception
Procedures are carried out at counters 4 & 5: First Visit Reception. Fill in the necessary information inside the red frame of the medical examination application form and turn it in to the First-Time Visit Reception Counter, along with your Residence Card or passport, and your Health Insurance Card, etc. if you have one, in order to have your medical records (electronic) and Patient Registration Card (ID card) made.
For patients with a referral letter, procedures are carried out at counter 3: Referral Patient Counter
2. Examination Room
Please wait in front of the Examination Room until your turn arrives.
3. Payment Counter
After your examination, hand the file containing your payment slip, prescriptions, etc. to counter 6: Payment Counter.
You will be given a number card, and when your fees have been calculated, your number will be displayed.
4. Automated payment machine
Take your Patient Registration Card and pay at the automated payment machine. (Hospitalized patients use the barcode on their invoice instead of their Patient Registration Card.)
Your next appointment for testing, examination, etc. will be decided at the end of your examination. You will be issued an appointment voucher upon payment. Please bring it with you on your next visit. On the day of your next appointment, check in at the return visit reception machine, and then go to receive your test, examination, etc. (When you arrive in front of the examination room, please put your Patient Registration Card in the card pocket near the door and wait.)
*Points of Note
To change the date of your appointment, please contact the Appointment Center before the date of the appointment with your doctor.
TEL: 075-533-1295 (direct line)
Please bring your Health Insurance Card with you.
- We will verify your Health Insurance Card once a month.
- When coming to our hospital for the first time, or on your first visit of the month, please show your card at counter 6: Payment Counter.
- Please notify us promptly of any changes or updates to your Health Insurance Card or other information.
Please inform us of any changes to your name, address, etc.
- If you do not have your Health Insurance Card or attempt to submit a copy of it, you will be unable to use your health insurance.
Please note that in this case you will be charged for the full amount of your medical care fees.
After-Hours Emergency Reception
Emergency care is available outside of reception hours, at night, and on holidays. However, you will be treated by the doctor on call that day. Please note that the order in which patients are received may vary due to the state of the patient or the department where examination is taking place.
Issuance of Medical Certificates
Medical certificates are written and issued at a later date, after a medical specialist examines the patient during regular examination hours.
Request to Patients
Our hospital is a tertiary emergency medical care center. If a patient in a critical state is brought in, you may have to wait. Please visit your nearest doctor's office during its opening hours or a holiday emergency clinic, etc., if at all possible. Please also note that non-urgent examinations are available at the outpatient clinics of each department during weekday hours.
By Public Transport
|Address||15-749 Honmachi, Higashiyama-ku, Kyoto 605-0981|
|Public Transport||Train||JR Nara Line/Keihan Railway・・・Get off at Tofukuji Station, approx. 5-min. walk|
|Bus||Routes 202, 207, or 208: Get off at Tofukuji Bus Stop|
|From Nara/Osaka||Exit at Kyoto-minami IC, head north on National Route 1 for approx. 2.5km, turn east (right) at the Keihan-Kokudoguchi intersection, and proceed on Kujo-dori St. for approx. 2.5km.|
|From Yamashina/Otsu||Head west on National Route 1, turn south (left) at the Higashiyama-Gojo intersection, and proceed on Higashioji-dori St. for approx. 2km.|
|From the Kyoto Station Area||Head south on Takeda Kaido Rd. for approx. 500m, turn east (left) at Oishibashi intersection, and proceed on Kujo-dori St. for approx. 500m.|
Please refer to “Using On-Site Parking” below for more information on using our on-site parking facilities. Thank you for your understanding and cooperation. Please note that the number of available parking spaces is limited, so we kindly ask that you come by public transportation if at all possible.
Four automated payment machines have been installed on the 1st floor, in front of the Central Counter at the Main Entrance. Please use them to pay your examination fees within the hours listed below.
Weekdays (Mon.-Fri.) 8:30-17:06
- *Payments outside of the above hours can be made at Emergency Reception on the 1st basement floor.
- *Credit cards are also accepted.
- *Payments by credit card at automated payment machine are handled as lump-sum payments. Payment in installments is not available. Please note that you must also enter your PIN when making the payment.
Convenience Store, Restaurant, Cafe, Nursing Room, ATM, Parking
Address 15-749 Honmachi, Higashiyama-ku, Kyoto
Phone 075-561-1121 (main)